Get to know the team behind one of CRE’s most trusted budgeting tools. In this video, Sean Fitzpatrick (CEO) and Mary Oswald (COO) of rSquared share how they built a platform that now powers 400M+ square feet of budgeting across the industry – from local operators to global portfolios.
Learn how their values of client-first service, innovation, and scalability made rSquared the perfect partner for Rockport: https://www.therockportgroup.com/products/rockport-budget
My name is Sean Fitzpatrick. I'm the chief executive officer of rSquared. I've spent my entire career in commercial real estate software. I'm really kind of proud as the industry has changed, it's really grown and I'm just excited for more growth and growth powered by the partnership with Rockport. I'm Mary Oswald, I am the chief operating officer for rSquared. Really excited about the relationship with Rockport. Now I think we'll be able to expand a lot of those services and things that I do as well.
We created rSquared because we felt that there were inefficiencies in the marketplace. You know, there had to be solutions that were easier to use that didn't cost as much, that were pure cloud. And, you know, it was exciting for us to go down that path to offer solutions, partner with clients and, really provide things that we thought should have been there before. I joined the rSquared team about 11 years ago, when they had a need for a professional services group. They were getting bigger, the budget product was expanding, and I came from a background of doing a lot of consulting style work, project management, client services, both as a consultant and on a client side, managing implementations.
It was a great opportunity for me to start working with that team and help them build this new practice around their technology solutions. So rSquared is partnering with Rockport VAL for a number of reasons, not the least of which is we have really similar DNA. We’re client centric, client focused, we're always trying to solve problems, always listening to our clients. And that's important to us. And just a great reputation, Will and Rick Trepp are known throughout the commercial real estate world, just pioneers.
And you get an opportunity to potentially work with a group like that. You're always going to be excited for it. You're always going to want to be on that team. It was an easy decision. There was no real thinking it needed to be done. You're on the right team with additional resources, great reputation, and the same ability to treat clients fairly and listen to them. Something I'm really proud of is our ability to have released multiple versions of cloud software and enjoyed incredible adoption in the commercial real estate industry.
Watching those products grow, getting feedback from clients, seeing them, you know, increasingly use our products. It's a great feeling to that, right? The ability to see a product mature and, to see people, appreciate the, the effort. So, partnering with our clients is a big part of what brings joy to our company and to our dev. I'm proud of, the trust that we've built with our clients, the fact that we have clients who have been with us now for, some of them well over 12 years.
It's something that's important and very meaningful to me, bringing client services that are valued to clients are really important. I'm also proud of, as I built up the professional services group, the, the tools that we've built to make implementations easier, to make the whole process better for clients, the guides and the type of training that we make available for them. I'm very proud of what we've been able to build with our clients and with their input as well. I think one of the most interesting things about our products is they really scale.
So, we've got clients that are Mom-and-Pop kind of. A couple of clients, that’s it. A couple of properties in some cases. And then we've scaled up to clients that are international and with thousands of properties and we've got, you know, plus or minus 400,000,000ft² of budgeting being done in our product. That's a lot of it's a lot of square feet. And, you know, it's, I think, important to us to be able to serve the onesie-twosie crowds as easy as we can, the multinationals.
So that's, something we strive for.