Rockport ACT

Accounting & Servicing Innovation comes standard

Rockport ACT

Accounting & Servicing Innovation comes standard
Why settle when you can have the best of both
Experts With Integrity
Analytical Problem Solvers

What is Rockport ACT?

Rockport ACT is commercial real estate loan accounting and servicing software, relied on by leading firms as their system of record. Every transaction, balance, and report is built to stand up to audit and regulatory review, from borrower billing through to the general ledger.

Accounting teams work across six bases (GAAP, STAT, IFRS, TAX, MGMT, and PGAAP) with a full audit trail.  Servicing teams manage billing, payments, escrow, accruals, defaults, and remittances, even for complex structures like multi-note loans, unlimited investors, and matrix pricing. Compliance teams produce regulatory reports including NAIC, AVR, and IMR.

Built for lenders and servicers of every size, including life companies, ACT is commercial mortgage accounting and servicing software that covers the full life of a loan, from inception to disposal. Paired with Rockport CORE, origination and asset management connect directly to servicing and accounting for one view of your lending business. 

Trusted by the strongest firms in the industry:

FARMER AC
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Rockport is an absolute joy to work with. You are all gracious, kind, and know your stuff. Thank you for helping us drive our digital transformation.

Elizabeth Goff-Plourd | AVP & Sr. Director
Lincoln Financial

Rockport has been an enthusiastic business partner. The system was well designed and intuitive, which allowed us to begin integrating our existing loans immediately. When we asked them to build out additional functionality, they delivered on time and as promised. We look forward to continuing the relationship as we explore additional applications of their product.”

Robert Maines | Senior Vice President - Operations
Farmer Mac

Rockport ACT key features:

Full Life Cycle Management

Manage every loan from origination to disposition, including all supporting activity in between.

Multi-Basis Accounting

Track multiple accounting bases, unlimited investors, and multi-note loans, with GL interfacing.

Servicing & Administration

Automate payments and manage escrow, collateral, modifications, defaults, and lien release.

Regulatory Reporting

Produce Schedule B, AVR, IMR, RBC, ACLI, AM Best, FASB, IRS, and CMHC reports in one system.

Reports & Letters

Choose from over 200 standard reports, user-defined letters, and ad hoc tools, with scheduled runs.

Automation & Interfacing

Load origination data and transactions without manual steps, and integrate with the Salesforce platform.

What sets ACT apart:

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Knowledgeable

Our team brings nearly 100 years of combined experience in this business. We understand every role in your organization and how each person needs to use the system.

Fanatical Support
Fanatical Support

We believe our clients are our partners and we treat them as such. When you call, you get someone who knows the system like the back of their hand, on the 1st call, not the 10th.

Built for Complexity
Built for Complexity

Some systems struggle with complex loans. ACT is built for them, so we handle all types well. Bring us your toughest business problem, and we will find a solution.

More reasons our clients stay with ACT:

Click through each circle to learn more
1

Stays Ahead of Regulation

We follow regulator guidance and attend industry meetings, so ACT’s reports and outputs keep pace with the requirements lenders face. 

2

Numbers You Can Trust

ACT is known for the accuracy of its accounting numbers, which matters when every balance feeds your corporate general ledger.

3

Integration with Rockport CORE

Pair ACT with CORE and deal with one vendor across origination, underwriting, asset management, servicing, and accounting for greater efficiency and data-driven decisions. 

4

Scales With Your Portfolio

Our clients run portfolios from 13 loans to 25,000, so ACT fits lenders and servicers of every size. 

5

Configurable to Your Process

Run ACT as detailed or as simple as you need, and as hands-on or automated as you like. Using our system doesn’t mean losing your processes.

6

Time Savings

We know that just because the loan is done doesn’t mean that the work is done. Our system substantially reduces the personnel time required for the ongoing servicing and accounting of these loans.

7

Owned & Driven by Rick Trepp

Rockport is an established enterprise software provider, led by CRE visionary Rick Trepp, with more than 20 years of experience serving commercial real estate lenders.

8

Used by the Best

We are used by some of the largest firms. Serving them and their needs has battle-tested our products.

9

Focused Entirely on CRE

Rockport builds software for commercial real estate only, so ACT never has to share attention with unrelated products. 

10

Soc 1 Soc 2 Certified by Independent Auditors

We take your data security as seriously as you do.

11

Built for the Long Term

We built our platform from the ground up. Sometimes the best stories are written when you discard your first attempt and start fresh but with all the experience you learned from Round 1. Go with a system you will never need to replace.

12

Data Accessible

We make available a databank with denormalized data for easy report generation.

13

Microsoft Office Look & Feel

We built our system to have a familiar feel to help it feel comfortable and intuitive.

14

Improves Employee Satisfaction

Our product is made to make your life easier and know that if you are successful, we are successful.

15

Digital Transformation

In the modern world, you need to be making data-driven decisions. We give you all your data, in one place, comforted and cleaned through your day-to-day operations, with super powerful reporting and visualizations layered on top.

16

General Ledger Interface

We integrate with your General Ledger, of course.

Resources to help you evaluate ACT:

Your ACT questions, answered:

What is Rockport ACT and who is it for?

Rockport ACT is commercial real estate accounting software and commercial loan servicing software for lenders and servicers. It manages loans from inception to disposition and is used by life insurance companies, portfolio lenders, and servicers, with portfolios ranging from 13 loans to 25,000. 

What does Rockport ACT do as a commercial loan servicing platform?

Rockport ACT is a commercial loan servicing platform that handles payment processing, escrow administration, collateral, loan modifications, default management, investor reporting and remittance, and payoff and lien release. Accounting runs in the same system and feeds directly into your corporate general ledger. 

Is Rockport ACT commercial real estate accounting software?

Yes. ACT serves as the system of record for your loans, supporting six accounting bases (GAAP, STAT, IFRS, TAX, MGMT, and PGAAP), a full audit trail, unlimited investors, and general ledger processing and interfacing.

Does Rockport ACT support regulatory reporting?

Yes. ACT produces regulatory reports, including Schedule B, AVR, IMR, RBC, ACLI, AM Best, FASB, IRS forms, and CMHC remittance. Rockport is one of only two vendors in the United States able to meet the regulatory reporting requirements of life insurance companies.

Can Rockport ACT handle complex loan structures?

Yes. ACT was built for complexity, including multi-note loans, unlimited investors, and matrix pricing. We invite prospects to bring the loans other systems struggle with, and we show how ACT handles them. 

What is the difference between Rockport ACT and Rockport CORE?

Rockport CORE manages loan origination, underwriting, closing, and asset management. Rockport ACT is a separate platform focused on loan servicing and accounting. Many clients use CORE and ACT together to support the full life of the loan from origination through servicing, but each product can also be used independently.

Can Rockport ACT integrate with other systems?

Yes. ACT interfaces with your general ledger and can import origination data and transactions without manual steps, using APIs and automated processing. It also connects with outside vendor systems and pairs with Rockport CORE for a connected view from origination through servicing. 

How quickly can a team get up and running with ACT?

Implementation varies by client and by how much of the process they choose to automate. Some teams work hands-on in the system, while larger clients use APIs and automated payment processing. Our team, with decades of experience in commercial loan accounting and servicing, supports clients through setup.

Start using Rockport to see how it increases your efficiency speed of close at month-end accuracy employee happiness